Responsible Gaming at crickesx — your safety is our priority
crickesx believes gaming should be a form of entertainment — never a source of stress or problems. Our responsible gaming policy keeps you protected and in control.
What is Responsible Gaming and why does it matter
Online gaming and betting can be an enjoyable form of entertainment — but it stays healthy only when you know your limits and play within them. Responsible gaming at crickesx means setting your own budget, playing within a set time, and never placing larger bets to chase losses.
We want every player to enjoy themselves — free from financial pressure or mental distress. That is why crickesx provides various protection tools and guidelines to keep you informed and safe.
Remember: gaming is entertainment, not a source of income. Every bet can result in a win or a loss. If you lose, chasing those losses with bigger bets is never the right move.
Our safety features for you
crickesx provides the following tools and features to protect every player.
Set a Deposit Limit
You can set a limit on how much you deposit per day, per week, or per month. This limit helps you stay within your budget. The minimum deposit amount is ৳500.
Time-Out Feature
If you want to take a break for a few days, you can use the time-out feature to temporarily suspend your account for anywhere from 24 hours to a few weeks.
Self-Exclusion
If you want to stop playing for an extended period, choose self-exclusion. This option lets you deactivate your account for a set time or permanently.
Age Verification
crickesx is for individuals aged 21 and above only. Age is verified during registration and access by minors is strictly prohibited.
24/7 Bangla Support
If you feel you are unable to keep your gaming under control, our Bengali-speaking support team is available around the clock on live chat.
Activity Review
Review your betting history, deposit amounts, and gaming session data to stay aware of your own habits. Awareness is the first step toward protection.
Why the 21+ age limit is necessary
Online gaming and betting is an adult form of entertainment. To open an account and play any game at crickesx, you must be at least 21 years old.
Minors are not fully able to understand the mental and financial consequences of such activities. That is why we follow a strict age verification process.
If you are aware that a minor is using this platform, please notify our support team immediately. We will take action right away.
- Providing your date of birth during registration is mandatory.
- We may request identity documents at any time.
- Withdrawals will be held until age verification is complete.
- Accounts belonging to users under 21 are permanently closed.
For those aged 21 and above only
crickesx is committed to providing a responsible gaming environment for adult players in Bangladesh. Before joining our platform, make sure you meet this age requirement.
How to activate self-exclusion
If you feel you need a gaming break, activate self-exclusion in these four simple steps.
Log in to your account
First, log in to your crickesx account and go to Profile Settings.
Find the Responsible Gaming section
Go to the "Responsible Gaming" section in the Settings menu and select the self-exclusion option.
Choose a duration
Select a temporary break (24 hours to 6 months) or a permanent self-exclusion period.
Confirm
Confirm your decision. The support team will help you if needed.
How to recognize signs of problem gambling
To ensure responsible gaming, it is important to be aware of your own behavior first. If you notice any of the following signs in yourself, seek help.
- You feel the urge to place more bets to recover losses.
- You find it hard to stop playing.
- You are hiding your gaming from family or friends.
- You are borrowing money or depleting your savings because of gaming.
- You are lying about gaming or feeling uncomfortable about it.
- Your work, studies, or relationships are being affected.
- You feel restless or angry when you cannot play.
Ways to stay safe
Set a time limit
Decide in advance how long you will play each day and log out once that time is up.
Stick to a budget
Only bet money that, if lost, will not affect your daily life.
Play with a plan, not with emotion
Avoid playing when you are angry, frustrated, or under stress.
Keep your family informed
Be open with your family about your gaming habits — social support is very important.
Safe limits for deposits and withdrawals
Minimum Deposit
The minimum deposit amount across all payment methods is ৳500. This applies to bKash, Nagad, Rocket, and Upay.
bKash • Nagad • Rocket • UpayMinimum Withdrawal
The minimum withdrawal amount is also ৳500. Withdrawals are generally completed within 30 minutes to 3 hours.
30 minutes – 3 hoursWelcome bonus
100% bonus on your first deposit, up to ৳10,000. Wagering requirement is 20x. Example: deposit ৳1,000 and get ৳1,000 bonus, total ৳2,000.
20x WageringIf you need help
If you feel gaming is going beyond your control, do not try to handle it alone — seek help. This is not a sign of weakness; it takes courage.
Our Bengali-speaking support team is available 24/7 on live chat. Get immediate assistance with any issue.
Email us for any responsible gaming requests: [email protected]
If you notify the support team about self-exclusion, setting a deposit limit, or closing your account, we will handle your request quickly and confidentially.
Questions about responsible gaming
Enjoy responsibly with crickesx
Play within safe limits, enjoy the entertainment, and reach out to us whenever you need help.
Explore more
Enjoy crickesx's various game categories responsibly.