crickesx Terms and Conditions

crickesx ("Platform", "we", "us") provides an online gaming and betting service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between crickesx and its users.

These terms may change at any time. We will notify users as far in advance as possible before any changes take effect. Continued use of the platform after changes have taken effect will be considered acceptance of the new terms.

By using crickesx services, you confirm that you have read, understood, and agreed to these terms.

To register with crickesx, you must provide accurate and complete information. Providing false information may result in immediate account termination.

2.1 Account Creation Requirements

• Each individual may create only one account.
• Creating multiple accounts by members of the same household or from the same IP address is prohibited.
• Information provided at the time of registration will be used for identity verification later.
• Keeping your password private and secure is your responsibility.
• The account holder is responsible for all activity on the account.

2.2 Identity Verification (KYC)

We may request identity verification before withdrawals or transactions above a certain amount. A National ID (NID), passport, or birth registration certificate may be required for verification. If verification is not completed in time, the account may be temporarily suspended.

By creating an account, you confirm that you are at least 21 years old. We may request a government-issued ID at any stage of age verification. If it is found that a user is underage, their account will be closed immediately and any associated winnings will be voided.

Additionally, crickesx provides services for users residing in Bangladesh. It is each user's personal responsibility to check the laws of their own country and make decisions accordingly.

crickesx supports transactions through Bangladesh's popular mobile banking services. By using our services, you agree to the following financial terms.

4.1 Deposit Rules

• Supported methods: bKash, Nagad, Rocket, Upay.
• The minimum deposit amount is ৳500 per method.
• Deposited funds are generally credited to the account within a few minutes.
• The information provided at the time of deposit must match the account information.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawal processing time is generally 30 minutes to 3 hours.
• Withdrawals can only be made to a registered and verified account.
• If account verification is not complete, the withdrawal process may be delayed.
• Withdrawals may be restricted until any active bonus wagering requirements have been met.
• We reserve the right to carry out additional verification for unusual transactions.

crickesx offers various bonuses and promotional offers. All bonus offers have their own terms and must be fulfilled accordingly.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. A 20x wagering requirement applies to use this bonus.

5.2 Wagering Requirements

• You must bet 20 times the bonus amount before making a withdrawal.
• Withdrawals from the bonus balance cannot be made before the wagering requirement is met.
• Not all games contribute equally to wagering — the contribution rate for specific games is listed on the promotions page.
• Wagering must be completed within a set period after claiming the bonus.

5.3 VIP Cashback

Regular players can participate in our VIP program. Weekly cashback is available across four tiers: Bronze (up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%), and Platinum (up to 1.2%). Advancement to a VIP tier depends on program participation and activity.

The following general rules apply to playing games and placing bets on crickesx.

6.1 Bet Cancellation and Changes

• A bet that has been confirmed generally cannot be changed or cancelled.
• crickesx reserves the right to void a bet if incorrect odds are displayed due to a technical error.
• If an event is cancelled, the bet amount will be returned to the account.

6.2 Game Results

• All game results are determined by verified software and fair play is ensured.
• If a game is left incomplete due to a technical issue, it will be resolved in accordance with the rules of the relevant game provider.
• crickesx reserves the right to make the final decision on any dispute related to game results.

6.3 Sports Betting

Betting is available on cricket (including BPL, T20, IPL), football, and other sports. Live odds are subject to change for in-play betting. Specific sports betting rules may apply separately for each sport.

Any of the following activities are strictly prohibited and may result in account termination as well as legal action:

• Creating or operating multiple accounts.
• Money laundering or any illegal financial activity.
• Misuse of or attempting to exploit the bonus system.
• Software bots, automated scripts, or hacking attempts.
• Unauthorized access to another user's account.
• Placing bets or managing an account on behalf of a third party.
• Fraudulent payments or chargeback manipulation.
• Exploiting system errors or bugs — such errors should be reported to us immediately.

A user may also voluntarily close their account at any time. A request to close an account can be made via live chat or email.

8.1 Closure at User Request

• All valid balances may be withdrawn before the account is closed.
• If active wagering is in progress, the account will be closed after it is completed or cancelled.
• Requests for self-exclusion or a break can be made through the responsible gaming section.

8.2 Suspension or Closure by crickesx

We may suspend or terminate an account without prior notice in the following circumstances:

• If evidence of a breach of terms is found.
• If identity verification is not completed or false information is provided.
• If there is suspicion of unusual financial activity or fraud.
• To comply with a court order or directive from a regulatory authority.

The crickesx platform provides services on an "as is" basis. We make every effort to ensure uninterrupted service, but disclaim liability for the following:

• Loss due to internet connectivity issues or technical failures.
• Software issues from third-party game providers.
• Loss due to unauthorized account access (where user negligence applies).
• Natural disasters, pandemics, or other force majeure circumstances.

In any situation, crickesx's maximum financial liability will be limited to the amount of the relevant transaction made by the user.

crickesx is committed to protecting users' personal information. Our full privacy policy can be found on the Privacy Policy page.

• Personal information is protected by SSL encryption.
• Information is not sold or transferred to third parties.
• Information may be shared with authorities where required to fulfill legal obligations.
• Users may request to view or delete their data.

crickesx gives the highest priority to responsible gaming. We believe gaming is a form of entertainment — not a source of income.

• Deposit limits, session limits, and self-exclusion features are available.
• For any issues, contact our 24/7 support team.
• If signs of gaming addiction appear, we advise seeking professional help.

crickesx reserves the right to amend, change, or update these terms and conditions at any time. A notice will be posted on the website for significant changes.

Continuing to use the platform after any changes will indicate that you agree to the new terms and conditions. It is therefore advised to review this page regularly.

If any term is found unacceptable, please stop using the platform and, if needed, request account closure.

If you have any questions or complaints regarding these terms, please contact our support team:

• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is ready to resolve any issue you have quickly and effectively. For dispute resolution, contacting us via live chat first is the fastest method.